Privacy Policy

Last Updated: November 4, 2024

1. Introduction

Welcome to Obsidian Bloom ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information that you provide directly to us when you:

  • Submit a contact form or inquiry
  • Communicate with us via email or Discord
  • Request our services
  • Subscribe to our newsletter (if applicable)

Personal Information: This may include:

  • Name and email address
  • Project details and requirements
  • Discord username (if provided)
  • Any other information you choose to provide

Automatically Collected Information:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on our site

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Process and fulfill your service requests
  • Send you project updates and communications
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

5. Discord Integration

When you submit a contact form, your information is sent to our Discord server for internal team communication. We use Discord's platform to manage client inquiries efficiently. Please review Discord's privacy policy at https://discord.com/privacy for information about their data practices.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your information
  • Object to or restrict processing of your information
  • Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us at mcboss120@gmail.com.

9. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: